{"id":275,"date":"2026-06-02T02:39:47","date_gmt":"2026-06-02T02:39:47","guid":{"rendered":"https:\/\/gatordashop.com\/?page_id=275"},"modified":"2026-06-02T06:22:51","modified_gmt":"2026-06-02T06:22:51","slug":"devoluciones","status":"publish","type":"page","link":"https:\/\/gatordashop.com\/en\/devoluciones\/","title":{"rendered":"Devoluciones"},"content":{"rendered":"<!-- GATORDASHOP \u2014 POL\u00cdTICA DE DEVOLUCIONES -->\n<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@700&family=DM+Sans:wght@300;400;500&display=swap');\n.dev { font-family:'DM Sans',sans-serif; background:#f9f8f6; padding:50px 20px; box-sizing:border-box; width:100%; }\n.dev-inner { max-width:800px; margin:0 auto; }\n.dev-badge { display:inline-flex; align-items:center; gap:6px; background:#f5eeee; color:#7a1e2e; font-size:11px; font-weight:500; padding:5px 14px; border-radius:20px; border:0.5px solid #d4a0a8; margin-bottom:16px; text-transform:uppercase; letter-spacing:0.5px; }\n.dev-title { font-family:'Playfair Display',serif; font-size:32px; font-weight:700; color:#1a1a1a; margin:0 0 8px; }\n.dev-sub { font-size:14px; color:#5f5e5a; font-weight:300; margin:0 0 36px; }\n.dev-card { background:#fff; border:0.5px solid #e0ddd6; border-radius:10px; padding:24px; margin-bottom:16px; }\n.dev-card-title { font-family:'Playfair Display',serif; font-size:18px; font-weight:700; color:#1a1a1a; margin:0 0 12px; display:flex; align-items:center; gap:10px; }\n.dev-text { font-size:13px; color:#5f5e5a; font-weight:300; line-height:1.8; margin:0 0 12px; }\n.dev-list { display:flex; flex-direction:column; gap:8px; }\n.dev-list-item { display:flex; align-items:flex-start; gap:10px; font-size:13px; color:#1a1a1a; }\n.dev-dot { width:5px; height:5px; border-radius:50%; background:#7a1e2e; flex-shrink:0; margin-top:5px; }\n.dev-green { background:#f0faf0; border:0.5px solid #a8d5a8; border-radius:8px; padding:16px 20px; margin-top:12px; }\n.dev-green p { font-size:13px; color:#2d7a2d; font-weight:500; margin:0; }\n.dev-red { background:#fff0f0; border:0.5px solid #d5a8a8; border-radius:8px; padding:16px 20px; margin-top:12px; }\n.dev-red p { font-size:13px; color:#7a2d2d; font-weight:500; margin:0; }\n.dev-steps { display:flex; flex-direction:column; gap:12px; margin-top:12px; }\n.dev-step { display:flex; align-items:flex-start; gap:14px; }\n.dev-step-num { width:28px; height:28px; border-radius:50%; background:#7a1e2e; color:#fff; font-size:12px; font-weight:700; display:flex; align-items:center; justify-content:center; flex-shrink:0; }\n.dev-step-text { font-size:13px; color:#1a1a1a; line-height:1.6; padding-top:4px; }\n<\/style>\n\n<div class=\"dev\">\n<div class=\"dev-inner\">\n\n  <div class=\"dev-badge\">&#x21a9;&#xfe0f; Devoluciones<\/div>\n  <h1 class=\"dev-title\">Pol\u00edtica de Devoluciones<\/h1>\n  <p class=\"dev-sub\">Tu satisfacci\u00f3n es nuestra prioridad \u2014 aqu\u00ed explicamos c\u00f3mo gestionamos cualquier inconveniente<\/p>\n\n  <div class=\"dev-card\">\n    <h2 class=\"dev-card-title\"><span>&#x2705;<\/span>Casos aceptados para devoluci\u00f3n<\/h2>\n    <div class=\"dev-list\">\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Producto defectuoso o da\u00f1ado al momento de la entrega<\/div>\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Producto diferente al pedido (modelo, color o talla incorrecta enviada por Gatordashop)<\/div>\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Producto que no corresponde a la descripci\u00f3n publicada<\/div>\n    <\/div>\n    <div class=\"dev-green\">\n      <p>&#x2705; En estos casos Gatordashop cubre el 100% del costo de reenv\u00edo o reembolso.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"dev-card\">\n    <h2 class=\"dev-card-title\"><span>&#x274c;<\/span>Casos NO aceptados para devoluci\u00f3n<\/h2>\n    <div class=\"dev-list\">\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Talla incorrecta elegida por el cliente<\/div>\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Cambio de opini\u00f3n despu\u00e9s de realizado el pedido<\/div>\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Producto usado o sin etiquetas originales<\/div>\n      <div class=\"dev-list-item\"><div class=\"dev-dot\"><\/div>Notificaci\u00f3n fuera del plazo de 2 d\u00edas h\u00e1biles<\/div>\n    <\/div>\n    <div class=\"dev-red\">\n      <p>&#x26a0;&#xfe0f; Por favor revisa bien la gu\u00eda de tallas antes de hacer tu pedido. Estamos disponibles por WhatsApp para asesorarte.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"dev-card\">\n    <h2 class=\"dev-card-title\"><span>&#x1f4cb;<\/span>Proceso de devoluci\u00f3n<\/h2>\n    <div class=\"dev-steps\">\n      <div class=\"dev-step\">\n        <div class=\"dev-step-num\">1<\/div>\n        <div class=\"dev-step-text\">Contacta a Gatordashop por WhatsApp dentro de los <strong>2 d\u00edas h\u00e1biles<\/strong> despu\u00e9s de recibir tu pedido.(Aplica art\u00edculos electr\u00f3nicos)<\/div>\n      <\/div>\n      <div class=\"dev-step\">\n        <div class=\"dev-step-num\">2<\/div>\n        <div class=\"dev-step-text\">Env\u00eda fotos del producto mostrando el defecto o inconveniente.<\/div>\n      <\/div>\n      <div class=\"dev-step\">\n        <div class=\"dev-step-num\">3<\/div>\n        <div class=\"dev-step-text\">Nuestro equipo revisar\u00e1 tu caso en menos de 24 horas(Aplica art\u00edculos electr\u00f3nicos).<\/div>\n      <\/div>\n      <div class=\"dev-step\">\n        <div class=\"dev-step-num\">4<\/div>\n        <div class=\"dev-step-text\">Si aplica, coordinaremos el reenv\u00edo del producto correcto o el reembolso.<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>&#x21a9;&#xfe0f; Devoluciones Pol\u00edtica de Devoluciones Tu satisfacci\u00f3n es nuestra prioridad \u2014 aqu\u00ed explicamos c\u00f3mo gestionamos cualquier inconveniente &#x2705;Casos aceptados para devoluci\u00f3n Producto defectuoso o da\u00f1ado al momento de la entrega Producto diferente al pedido (modelo, color o talla incorrecta enviada por Gatordashop) Producto que no corresponde a la descripci\u00f3n publicada &#x2705; En estos casos Gatordashop [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-275","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/pages\/275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":6,"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":313,"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/pages\/275\/revisions\/313"}],"wp:attachment":[{"href":"https:\/\/gatordashop.com\/en\/wp-json\/wp\/v2\/media?parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}